SMS Privacy Policy

Effective Date: 1/29/2025

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At US Foot and Ankle Specialists and our Affiliated Groups (“we,” “our,” or “us”), your privacy is a top priority. This SMS Privacy Policy explains how we collect, use, and protect your information in connection with our SMS messaging program, ensuring compliance with 10DLC requirements and applicable laws.

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1. Information We Collect

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When you opt into our SMS messaging program, we may collect:

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• Phone Number: Provided by you when opting in.

• Additional Information: Any data you share through SMS, such as responses to surveys or service preferences.

 

We collect only the information necessary to provide SMS-related services.

 

2. How We Use Your Information

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The information we collect is used to:

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1. Transactional Messages: Send appointment reminders, confirmations, and service updates.

2. Service Announcements: Notify you of office closures, policy changes, or other important information.

3. Promotional Messages: Share special offers and promotions if you have opted in.

 

We will not use your information for any other purpose without your explicit consent.

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3. User Consent

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By opting into our SMS program, you agree to receive messages from US Foot and Ankle Specialists at the phone number provided.

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• How to Opt-In: You can opt into the program by providing your phone number via our website or other enrollment methods.

• Consent Terms: Consent is not a condition of receiving medical services.

 

4. Opt-Out Instructions

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You can stop receiving SMS messages at any time by replying “STOP” to any message. After opting out, you will no longer receive SMS messages except for a confirmation of your opt-out request. For assistance, contact us directly at info@us-fas.com.

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5. Message Frequency

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The number of messages you receive will vary based on your interaction with our services. For example, you may receive appointment reminders, updates, or promotional offers, depending on your preferences.

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6. Data Security

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We take appropriate measures to secure your information and protect it from unauthorized access. However, no method of data transmission is completely secure.

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7. Third-Party Providers

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We use third-party service providers to send SMS messages in compliance with 10DLC requirements. These providers are required to handle your data securely and comply with applicable regulations.

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8. Data Sharing

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We do not sell or share your personal information with third parties for their marketing purposes. We may share your information only to:

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• Deliver SMS messages through our service providers.

• Comply with legal obligations or respond to lawful requests.

 

9. Regulatory Compliance

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Our SMS program complies with all relevant regulations, including the Telephone Consumer Protection Act (TCPA) and 10DLC guidelines.

 

10. Contact Information

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If you have any questions or concerns about this SMS Privacy Policy, please contact us at:

US Foot and Ankle Specialists
Website: us-fas.com
Email: info@us-fas.com

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11. Changes to This Policy

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We may update this SMS Privacy Policy as needed. Any changes will be posted on our website at us-fas.com.