1500 Dixon St, Suite 201  

Fredericksburg, Virginia  22401

© 2019 Fredericksburg Foot and Ankle Center. All Rights Reserved.

We Welcome New Patients!!

Our goal is to make your visit as pleasant and convenient as possible. If you have questions about our accepted insurance plans, referrals, a bill or need copies of your medical records, please feel free to contact us. 

New Patient Information

Before your first appointment: 

  • ​Check our list of accepted insurance plans & be sure to get any required referrals before your first appointment

  • Download & complete new patient forms before your appointment and save time! 

  • Please arrive a few minutes early to fill out any additional forms & to take care of any co-payments

Register for our convenient, secure Patient Portal to:

  • Access your medical record 

  • Add your other doctors for consolidated access

  • Receive email and/or text reminders for upcoming appointments

  • Instantly receive notification of additions and changes to your medical record and appointments

  • Notify your doctors’ offices of any changes to your demographics and/or insurance information

  • Send requests for appointments and prescription refills

  • Login using Facebook, Google, or Yahoo; no additional passwords to remember

  • Your medical information is secure & private

 

Accepted Insurance Plans

Please note some insurance plans may require co-payments & a referral from your primary care physician

  • AETNA

  • Alliance

  • Anthem BC/BS

  • Anthem Healthkeepers

  • Carefirst BC/BS

  • CIGNA

  • First Health

  • ​Great West

  • Humana

  • Mailhandlers

  • MAMSI Life & Health

  • MDIPA

  • Medicare

  • Optimum Choice

  • RBMS

  • SAMBA

  • Southern Health

  • Tricare

  • United Healthcare

  • Workman's Compensation

Practice Policies

Appointments  |  Insurance Claims  |  Medical Forms  |  Medical Records  |  Patient Privacy  |   Payments  |   Referrals

Appointments

Please arrive a few minutes before your scheduled appointment to take care of co-payments and paperwork updates. Your appointment is time reserved just for you. So that we may serve all patients more efficiently, please note there will be a charge of $60 for appointments not cancelled at least 24 hours in advance.

Insurance Claims

If we are a contracted provider with your insurance company, we will file claims on your behalf for your convenience; however your insurance company requires us to collect co-pays and/or other fees to meet your annual deductible. Payment is expected at the time services are rendered. We accept most major credit cards, personal checks, & cash. There will be an additional $10.00 processing fee assessed if co-pays are not paid at the time services are rendered.

Medical Forms

There is a $25.00 fee charged for all paperwork completed by staff or doctors. (i.e. Disability forms, FMLA paperwork, etc.) Please allow at least three (3) business days for these requests.

Medical Records

Requests for copies of medical records: Pursuant to Virginia code § 8.01-413B the fee is $10.00 plus 50 cents per page for the first 50 pages; then 25 cents per page thereafter. Any applicable postage fees will also be assessed. There is a $15 fee to copy x-rays to disc. Please allow at least two (2) business days for these requests.

Health Insurance Portability & Accountability Act (HIPAA)

Some insurance companies & labs require a social security number to verify coverage & obtain test results. As with your other medical information, we handle this sensitive information with the utmost care to protect your privacy in compliance with the Health Insurance Portability and Accountability Act (HIPAA). Without a social security number we must require payment in full at time of service and we will furnish documentation for you to file for insurance reimbursement.

Referral Policy

Some insurance plans require a referral from your primary care physician. Please verify any referral requirements with your insurance company prior to scheduling your appointment. All referrals are the responsibility of the patient.

Payment Policy

If your check is dishonored or returned for any reason, we will electronically debit your account for the amount of the check plus a processing fee of $50.00